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Terms & ConditionsPrivacy PolicyConsumer Health Data Privacy PolicyHIPAA Notice of Privacy PracticesTelehealth Informed ConsentSMS / Text Message Terms of ServiceCalifornia Notice at CollectionYour Privacy ChoicesReturn & Refund PolicyWhole Health Membership AgreementWeight Protocol Membership AgreementHormone Protocol Membership AgreementNY/NJ Laboratory Billing Addendum
Legal

Weight Protocol Membership Agreement

Euvita Health Inc.Last Updated October 22, 2026

This Weight Protocol Membership Agreement ("Agreement") is among you ("Member" or "you"), Euvita Medical Group PLLC (the "Medical Group"), and Euvita Health Inc., a Florida corporation located at 515 N Flagler Dr, Suite 350, West Palm Beach, FL 33401 ("Euvita," "we," or "us"). Euvita enters into this Agreement for itself and as the Medical Group's authorized agent. By checking the acceptance box at enrollment, you agree to this Agreement and our Terms & Conditions, and you acknowledge receiving our Privacy Policy and the Medical Group's Notice of Privacy Practices.

YOU PAY A ONE TIME $249 CONSULT FEE TODAY. NO MEMBERSHIP FEE IS CHARGED UNLESS A PROVIDER PRESCRIBES MEDICATION AND YOU CONFIRM YOUR TREATMENT SUMMARY. YOUR WEIGHT PROTOCOL MEMBERSHIP IS THEN $249 EVERY 28 DAYS WITH A PLAN TERM OF [6 / 13] BILLING PERIODS ([24 / 52] WEEKS), AND IT RENEWS AUTOMATICALLY UNTIL YOU CANCEL. YOUR FEE COVERS MEDICATION UP TO THE BASE TIER IN YOUR PRICE SCHEDULE. A HIGHER DOSAGE COSTS $329 EVERY 28 DAYS AND IS CHARGED ONLY AFTER YOU CONFIRM IT. COMPOUNDED MEDICATIONS ARE NOT FDA APPROVED, AND YOUR TREATMENT SUMMARY WILL TELL YOU WHETHER YOURS IS COMPOUNDED. YOU CAN CANCEL ONLINE OR BY EMAIL AT ANY TIME, INCLUDING DURING YOUR PLAN TERM. YOUR MEMBERSHIP ENDS 30 DAYS AFTER WE RECEIVE YOUR CANCELLATION, OR AT THE END OF THE BILLING PERIOD YOU HAVE ALREADY PAID FOR IF THAT IS LATER. THERE IS NO EARLY TERMINATION FEE.

Membership Description

The Weight Protocol Membership ("Membership") is a provider guided metabolic and weight management program for $249 every 28 days, with a Plan Term of 6 billing periods (24 weeks) or 13 billing periods (52 weeks). Your fee includes your prescribed weight management medication up to the base tier in the Price Schedule (Schedule A). Once your Membership starts, it includes:

  • A quarterly Provider visit (one every 13 weeks, counted from your Start Date), with an earlier visit available if an urgent clinical need arises
  • Ongoing chat access through the member portal, not limited to scheduled visits
  • Ongoing access to a NASM certified wellness coach
  • A standard lab panel once per year
  • Your Included Medication, dispensed each billing period

The following are not included in your fee and are billed separately at the prices shown before purchase: medication above the base tier, BiomarkerIQ™ analysis (available as a paid add on at initial checkout), lab work beyond the included panel, including additional hormone panels ($100 each), fitness and dietitian sessions, supplements, and shipping where it applies.

How enrollment works. Enrollment has two steps.

  1. Consult. When you enroll, we charge a one time Consult Fee of $249 for your first Provider evaluation and the baseline labs your Provider orders. The Consult Fee is refunded in full if you cancel before your evaluation, and is not refunded once your evaluation has taken place. No Membership fee is charged unless a Provider prescribes and you confirm.
  2. Treatment Summary. If your Provider prescribes weight management medication, we will show you a Treatment Summary. It lists your medication, the pharmacy that prepares it, whether it is compounded or FDA approved, your dosage tier and fee, your Plan Term and its end date, your Billing Dates, and how to cancel. Your Membership, your recurring fee, and your Plan Term begin on the date you confirm it (your "Start Date"). The Consult Fee is not credited toward your Membership fee.

If your Provider does not prescribe, or you do not confirm your Treatment Summary within 14 days, your enrollment ends and you owe nothing more. If your address is in New York or New Jersey, you pay the laboratory's own charge for baseline labs separately, as the New York and New Jersey Laboratory Billing Addendum explains.

What your fee includes. Your Membership fee includes the weight management medication your Provider prescribes, at the dosage tier you are paying for ("Included Medication"). The Price Schedule sets each tier by weekly dosage. Syringes, needles, and other supplies needed to take your Included Medication are included at no extra charge.

Billing period. Your billing period is 28 days, so there are 13 billing periods in a full year.

Whole Health upgrade. You may be offered the Whole Health Membership at any visit. Upgrading is optional and is governed by the Whole Health Membership Agreement. The Whole Health fee does not include medication; before you upgrade, we will show you what your current medication would cost under Whole Health Member pricing so you can compare your total cost. If you upgrade, this Agreement ends on the day your Whole Health Membership starts, and nothing further is owed under this Agreement.

13 billing period plan. When you confirm your Treatment Summary, you may choose a 13 billing period plan (52 weeks) instead of the 6 billing period plan. If you do, and your Membership is still active on your 13th Billing Date, we charge nothing for your 13th billing period. You may still cancel at any time; if you cancel earlier, you pay only for the billing periods through your Membership end date, and nothing is charged back.

Chat access. Provider and coach chat is available through the member portal and is not limited to scheduled visits. Chat is not for urgent or emergency needs.

Medical Services and Euvita's Role

Medical services. The Medical Group and its licensed clinicians ("Providers") provide all medical services under your Membership. These include evaluations, diagnoses, treatment decisions, prescriptions, lab orders, and clinical messages. Your relationship as a patient is with the Medical Group and your Provider. Providers use their own independent professional judgment.

Pharmacies and laboratories. Prescription medications are dispensed and sold to you by a licensed pharmacy that works with us (a "Pharmacy"). Lab tests are ordered by your Provider and performed by independent, certified laboratories. Euvita is not a pharmacy or a laboratory and does not dispense medication.

Euvita's role. Euvita provides the technology platform, scheduling, member support, care coordination, billing, and wellness services. Euvita does not practice medicine and does not employ Providers. Providers are engaged by the Medical Group, and Euvita does not direct or control their clinical decisions, including whether to prescribe, what to prescribe, or at what dosage.

How your payment is handled. Euvita collects your Membership fee and other charges for itself and as billing agent for the Medical Group and the Pharmacies. Your fee covers three things: the Medical Group's professional fees for the medical services in your Membership; the Pharmacy's charge for any Included Medication; and Euvita's fee for its platform, coordination, and wellness services. Your itemized receipt shows the Medical Group's fee, the Pharmacy's charge, and Euvita's fee separately. The Medical Group pays Euvita a fixed fee for administrative services that does not vary with the number, type, or dosage of prescriptions. For members in New York and New Jersey, Euvita also collects the laboratory's own charge for lab work, as the New York and New Jersey Laboratory Billing Addendum explains.

Who can enforce this Agreement. The Medical Group, its Providers, and the Pharmacies may enforce the Disputes section. They may also rely on the Limitation of liability provision for claims that are not about professional medical or pharmacy services. No one else has rights under this Agreement.

Nature of Services

Your Provider decides. Enrolling does not guarantee a prescription, a particular medication, or a particular dosage. Your Provider makes those decisions using independent clinical judgment. Any medication shown at checkout is there to show pricing. It is not a promise that it will be prescribed.

No guarantee of results. Your Membership does not guarantee that you will reach any specific weight or health outcome. Individual results vary.

Compounded medication. Medication provided through this Membership may be compounded. If yours is, it is prepared for you by the state licensed compounding pharmacy named in your Treatment Summary, on your Provider's prescription. Compounded medications are not FDA approved. FDA does not review them for safety, effectiveness, or quality before they are dispensed, and a compounded medication is not a generic drug and is not the same as any FDA approved medication. Neither we nor the Pharmacy are affiliated with the makers of FDA approved medications. Your Provider prescribes a compounded medication only after determining, and documenting in your record, that it meets a medical need of yours that an FDA approved medication does not, such as a different strength, formulation, or combination. FDA approved medications are available by prescription, and you may ask your Provider about them at any time. Your Treatment Summary will tell you whether your prescribed medication is compounded.

If your medication becomes unavailable or the law changes. If your Included Medication can no longer be lawfully prescribed, compounded, or dispensed for you, or is out of supply, we will tell you promptly. Your Provider may offer an alternative that is clinically appropriate for you. We will show you what it is, whether it is compounded or FDA approved, and its fee, and we will switch you only if you confirm. If no alternative is offered, or you do not confirm one within 14 days, your Membership ends. Nothing further is owed, and we will refund any fee paid for a period in which no medication was dispensed.

Eligibility. If a Provider determines at any time that the program or its medication is not clinically appropriate for you, your Membership ends on that date. Nothing further is owed, and we will refund any fee paid for a period in which no medication was dispensed. You may ask for this review at any time, including if you become pregnant, develop side effects, or are advised by another clinician to stop.

Pauses. If no Included Medication is dispensed to you during a full billing period, whether because your Provider paused it for a clinical reason or because refills are on hold until you complete required monitoring, we do not charge your Membership fee for that period. We will email you before charges resume. Paused periods do not count toward your Plan Term, and we will email you your new Plan Term end date. If your Provider pauses your medication for a clinical reason for more than two billing periods in a row, either of us may end your Membership, and nothing further is owed. If refills are on hold because required monitoring has not been completed within 60 days after it was due, we may end your Membership on 10 days' written notice.

Medications and monitoring. Weight management medications can cause side effects, and some are not appropriate for people with certain medical or family histories. You agree to disclose your full health history, report side effects promptly, and complete the monitoring your Provider requires. Your Provider may adjust, pause, or stop a medication based on your response.

Not emergency or primary care. Euvita and the Medical Group do not provide emergency services. If you are experiencing a medical emergency, call 911. Your Membership is intended to complement, not replace, your relationship with a primary care provider.

State availability. The Membership is available only in states where Providers are licensed and lab services are available. You must be physically located in an eligible state at the time of each telehealth visit.

Eligibility and Your Responsibilities

You must be at least 18 years old, reside in an eligible state, and meet the clinical criteria set by your Provider. You agree to provide complete and accurate health information, including current weight and measurements when requested, keep your contact and payment information current, complete required lab work and check ins, take medications only as prescribed, and notify your care team of any changes in your health, medications, or pregnancy status.

Medicare beneficiaries. The Membership is not available to anyone enrolled in Medicare. By enrolling, you confirm that you are not a Medicare beneficiary, and you agree to tell us within 30 days if you become one, at which point your Membership ends under Immediate cancellation.

Pricing

Automatic renewal. You authorize Euvita to charge your payment method the first payment shown in your Treatment Summary on your Start Date. That amount is the fee for your tier in the Price Schedule. You also authorize Euvita to charge the fee for your current tier every 28 days after that (each a "Billing Date"), except that no fee is charged for your 13th billing period if you chose the 13 billing period plan and your Membership is active on that Billing Date. Your Membership renews automatically every 28 days until you cancel. We will email you a copy of this authorization with your Treatment Summary.

Price Schedule. Your fee depends on the medication and dosage tier your Provider prescribes. The fee for every tier is listed in the Price Schedule (Schedule A), which you saw before you enrolled. We will never charge more for a tier than the fee listed for it in the Price Schedule that applies to you.

Base fee. Your $249 fee covers Included Medication up to the base tier in the Price Schedule. A dosage at or below the base tier does not change your fee.

Your Provider decides your dosage. Only your Provider decides your medication and dosage, based on your health, your lab results, and your response to treatment. You may talk with your Provider about your dosage at any time, but a request does not entitle you to a change. Euvita does not set or influence dosage. Providers are not paid based on the medication or dosage they prescribe, and neither Euvita nor the Medical Group pays or receives anything from a Pharmacy based on what is prescribed.

Moving to a higher tier. If your Provider prescribes a dosage in a higher tier, we will show you in your member portal, and email you, the new fee, the Billing Date it would start, and how to cancel. We charge the higher fee only after you confirm it. Once you confirm, the higher fee applies from your next Billing Date, and the higher dosage is dispensed with the shipment for that billing period. If a Billing Date has already been charged at your current tier when you confirm, your current dosage continues for that period.

If you do not confirm. If you do not confirm the higher fee, we will not charge it, and the higher dosage will not be dispensed. Your Provider will decide whether staying at your current dosage is clinically appropriate. If it is, your Membership continues at your current fee. If it is not, or if you would rather leave, your Membership ends under Immediate cancellation, and we refund the unused part of your current billing period.

Moving to a lower tier. If your dosage moves to a lower tier, your fee drops to that tier's fee on your next Billing Date. You do not need to do anything.

Price changes. We will not change your Membership fee or the Price Schedule that applies to you during your Plan Term. If we later increase your Membership fee or any other recurring fee, we will email you at least 30 days before the increase would take effect, with the new fee, the date it would start, and how to cancel. We will charge the higher fee only after you confirm it in your member portal. If you do not confirm, your Membership ends on the day before the increase would take effect, we refund the unused part of any fee you have already paid for a later period, and nothing further is owed. If we reduce a fee, the lower fee applies on your next Billing Date, and you do not need to do anything.

Separate charges. Items not included in your Membership are charged when you order them, and you will see the price, including any shipping, before you are charged. If your address on file is in New York or New Jersey, the New York and New Jersey Laboratory Billing Addendum also applies and is part of this Agreement.

Membership Term and Cancellation

Plan Term. Your Plan Term is the number of billing periods shown in your Treatment Summary. It begins on your Start Date. It is the length your fee and included services are built around, and it does not limit your right to cancel. After it ends, your Membership continues every 28 days until you cancel.

Cancelling. You may cancel at any time, including during your Plan Term, and you owe no early termination fee. Your Membership ends 30 days after we receive your cancellation, or on the last day of the billing period you have already paid for, whichever is later (your "Membership end date"). If your Membership end date falls inside a billing period you have not yet paid for, we charge only for the days in that period up to your Membership end date, and your benefits continue until then. We charge nothing after your Membership end date.

Your last shipment. Medication is dispensed in 28 day supplies, so a partial billing period does not include a shipment. When you cancel, you may instead choose to run your Membership through the end of your next billing period. If you do, we charge that billing period in full, dispense your Included Medication as usual, and your Membership ends on its last day. We show both choices on the cancellation screen before you confirm.

Immediate cancellation. Your Membership ends on the day we receive your cancellation, and we refund the unused part of your current billing period, if you cancel because:

  • a Provider, or any licensed clinician treating you, determines that the program or its medication is not appropriate for you, including because of pregnancy, a new diagnosis, or side effects;
  • you move to a state where the Membership is not available;
  • you are called to active military duty or receive military orders to relocate;
  • you decline a fee increase, as described in Price changes or Moving to a higher tier;
  • your Included Medication becomes unavailable or can no longer be lawfully prescribed for you, as described in If your medication becomes unavailable or the law changes; or
  • we make a material change to this Agreement that you do not accept.

If you die or become unable to use the Membership because of a disability, the Membership ends when we are notified, we refund the unused part of the current billing period, and nothing further is owed.

How to cancel. You can cancel in either of these ways:

  • Online: log in at https://portal.euvitahealth.com/, go to Account Settings > Membership, and select "Cancel Membership."
  • Email: support@euvitahealth.com.

You do not need to speak with anyone to cancel. We may show you one offer or tell you what cancelling affects, but a button to finish cancelling will be on the same screen. If your email comes from an address we do not recognize, we may ask you to verify your identity. Your cancellation still counts from the day we received it.

Confirmation. We will email you within 1 business day to confirm your cancellation, your Membership end date, and your final charge, if any.

What cancelling does not change. Your benefits stay active through your Membership end date. Orders already shipped cannot be cancelled, and amounts owed for items already provided remain due. Your Provider will help you stop or transition treatment safely, as described in Continuity of care.

If we end your Membership. We may end your Membership immediately if you do not pay, give false information, misuse medication, are abusive to our staff, Providers, or wellness professionals, or materially breach this Agreement. In that case you owe fees for periods already provided and nothing further. For any other reason, including because we stop offering the Membership in your state, we will give you at least 30 days' written notice, you owe nothing further, and we will refund the unused part of your current billing period.

Failed payments. If a payment fails, we may retry it and may pause services and shipments until your account is current, subject to Continuity of care. If a balance stays unpaid for more than 15 days, we may end your Membership as described above. You remain responsible for fees for periods already provided.

Refunds. Membership fees are non refundable except as this Agreement states, where the law requires, or at our discretion. Dispensed or shipped medications cannot be returned or refunded, except for damaged or lost shipments as described in our Return & Refund Policy. If you believe you were charged in error, contact us within 30 days of the charge. Nothing in this section limits your rights with your card issuer or bank.

Renewal reminders. If your Plan Term is 13 billing periods, we will email you a reminder at least 15 days and no more than 45 days before it ends. We will also email you at least once a year with your fee, your Billing Date, and how to cancel.

Not Insurance

Not insurance. Your Membership is not health insurance, and it is not a substitute for it. It covers only the services listed in this Agreement. It does not cover hospital care, emergency care, specialist care, or services from anyone other than the Medical Group and the professionals named here. We do not bill insurance and will not file claims for you. You may want to keep health insurance for care your Membership does not cover.

If services stop. If the Medical Group stops offering the health care services in your Membership for any reason, we will refund any fees you paid in advance for the period after services stopped.

Receipts. You may request an itemized receipt for possible HSA, FSA, or out of network reimbursement. We do not guarantee eligibility or reimbursement.

Communications and Consent

You consent to receive Membership, billing, and care communications by email and through your member portal. Marketing emails and text messages require separate, optional consent that is not a condition of your Membership and may be withdrawn at any time. Consent to telehealth is provided in a separate Telehealth Informed Consent form.

Electronic records and signatures. You agree that this Agreement, the documents it references, your Treatment Summary, and the notices we send may be provided electronically, and that checking an acceptance box has the same effect as signing. You need a device with internet access and a current email address to receive them. You may request a paper copy at any time at support@euvitahealth.com, and you may withdraw this consent by cancelling your Membership.

Privacy

Our Privacy Policy and the Medical Group's Notice of Privacy Practices describe how your health information is used and protected. Both are available at https://euvitahealth.com/.

Disputes

Informal resolution first. If you have a concern, contact us at support@euvitahealth.com. Most concerns are resolved this way. If a dispute is not resolved within 30 days after either of us sends written notice describing it, either of us may start arbitration or a small claims case.

Arbitration. You and we agree to resolve any dispute arising from this Agreement or your Membership by binding individual arbitration, not in court. The American Arbitration Association will administer it under its Consumer Arbitration Rules. An arbitrator, not a judge or jury, decides the dispute and can award the same individual relief a court could. The Federal Arbitration Act governs this section.

What is not arbitrated. Either of us may instead bring an individual claim in small claims court in the county where you live. Nothing in this section stops you from bringing a concern to a government agency, a licensing board, or your state attorney general. Claims for personal injury arising from professional medical services are not covered by this section and may be brought in court.

No class actions. You and we may bring claims only as individuals. Neither of us may bring or join a class, collective, or representative action, and the arbitrator may not combine the claims of different people. If a court finds this paragraph unenforceable for a particular claim or request for relief, that claim or request goes to court and the rest stays in arbitration.

Costs and location. We pay the arbitration filing, administrator, and arbitrator fees, unless the arbitrator finds your claim frivolous. Hearings take place by video, by phone, or in the county where you live.

Coordinated claims. If 25 or more demands raising similar issues are filed by, or with the help of, the same law firm or organization, the administrator's mass arbitration procedures apply. The demands proceed in batches of up to 25, each batch before a single arbitrator, and filing and arbitrator fees are due only for the batch in progress. Statutes of limitation are tolled for demands waiting for a batch. Before the second batch begins, you and we will mediate the claims decided in the first batch; if that does not resolve the remaining demands, the batches continue.

Your right to opt out. You may opt out of arbitration by emailing support@euvitahealth.com within 30 days after you first accept this Agreement. Opting out does not affect your Membership.

Court claims. Florida law governs this Agreement, except where the consumer protection law of your home state applies and cannot be waived. Other claims that are not arbitrated will be brought in the state or federal courts in Palm Beach County, Florida, unless the law of your home state gives you the right to sue where you live. To the extent the law allows, you and we waive a jury trial.

Liability and Continuity of Care

Limitation of liability. To the fullest extent the law allows, the total liability of Euvita, the Medical Group, the Providers, and the Pharmacies, taken together, for claims arising from this Agreement is limited to the Membership fees you paid in the 12 months before the claim arose, and none of them is liable for indirect, incidental, or consequential damages. These limits do not apply to claims arising from professional medical or pharmacy services; bodily injury or death; fraud, gross negligence, or intentional misconduct; refunds this Agreement promises; or any liability or right that cannot be limited or waived under the law of your state.

Independent professionals. The Medical Group, Providers, Pharmacies, and laboratories are independent of Euvita and are responsible for their own professional services. Nothing in this Agreement reduces that responsibility. Euvita is responsible for its own platform, billing, and coordination services.

Continuity of care. If your Membership is suspended or ends for any reason while you are on a prescribed therapy, your care does not stop abruptly. For 30 days, your Provider will remain available for urgent questions about that therapy, give you guidance on stopping or tapering safely, and send your records to you or another clinician on request. No Membership fee is charged for this transition period. Medication is not dispensed for periods you have not paid for, unless your Provider decides a short supply is needed for your safety. You may request copies of your medical records at any time.

Changes, Entire Agreement, and Contact

Changes to this Agreement. We may update this Agreement. If a change is material, including any change to your fees, we will email you at least 10 days and no more than 30 days before it takes effect. The email will explain the change and how to cancel. If you do not agree, you may cancel before the change takes effect. Your Membership ends on the day we receive your cancellation, and we refund the unused part of your current billing period. Fee changes are also subject to Price changes.

Entire agreement. This Agreement, with the documents referenced in it, including Schedule A, is the entire agreement regarding your Membership. If any provision is unenforceable, the rest remains in effect. If this Agreement and the Terms & Conditions conflict, this Agreement controls for your Membership.

Assignment. We may assign this Agreement to an affiliate or to a successor to our business and will email you if we do. Your rights under it, including the right to cancel, do not change. You may not assign this Agreement.

Euvita Health Inc., 515 N Flagler Dr, Suite 350, West Palm Beach, FL 33401

support@euvitahealth.com

Acceptance

Statutory statement. This agreement is not health insurance and the health care provider will not file any claims against the patient’s health insurance policy or plan for reimbursement of any health care services covered by the agreement. This agreement does not qualify as minimum essential coverage to satisfy the individual shared responsibility provision of the Patient Protection and Affordable Care Act, 26 U.S.C. s. 5000A. This agreement is not workers’ compensation insurance and does not replace an employer’s obligations under chapter 440. [Display the statement above, prescribed by section 624.27(4)(h), Florida Statutes, in a contrasting color and at least 12 point type on the same screen as the acceptance checkboxes, at enrollment and again on the Treatment Summary.]

Checkbox at enrollment:

☐ I agree to the Euvita Weight Protocol Membership Agreement and authorize the one time $249 Consult Fee.

Checkbox on the Treatment Summary:

☐ I agree to automatic renewal: $[fee] charged every 28 days starting [date], a [6 / 13] billing period plan ending [date] (or later if billing is paused, and with no charge for my 13th billing period if I chose the 13 billing period plan and my Membership is active on that date), then every 28 days until I cancel online or by email. My medication is [medication name], which [is compounded and is not FDA approved / is FDA approved]. I can cancel at any time on 30 days' notice, with no early termination fee.

Accepted by Euvita Health Inc., for itself and as authorized agent of Euvita Medical Group PLLC.

Schedule A: Price Schedule

Shown to you in full before you enroll and again in your Treatment Summary. Each tier is set by weekly dosage. The base dosage for each medication is shown at checkout and in your Treatment Summary. Your Provider decides your medication and dosage; Euvita does not.

Tier Medication and weekly dosage Fee per 28 day billing period
Base tier Your prescribed medication, up to its base dosage $249
Tier 2 Your prescribed medication, above its base dosage $329
Questions about this document? support@euvitahealth.com↑ Back to top
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eūvita is a telehealth platform. Medical services are provided by Euvita Medical Group PLLC and its licensed providers. Prescription products, including hormone and peptide protocols, require an evaluation with a licensed clinician who will determine whether a prescription is appropriate. Compounded products are not approved or evaluated for safety, effectiveness, or quality by the FDA. Lab results alone are not intended to diagnose any condition. Individual results vary. Product and service availability varies by state.

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